Security and Privacy

Privacy Policy
All information we collect from you is strictly confidential. We understand that your privacy is very important and respect your right to protect it. The information we collect about you is limited to the extent of the service we provide to you. We collect information such as your name, contact details, payment details, information for identification purposes and delivery purposes.

We use your information for the purposes of:

• processing your order
• managing your account
• billing
• contacting you
• providing customer service
• providing information requested about services and products
• credit verification
• monthly email newsletter
• enabling our courier/postal services to deliver your gift
• direct marketing by email or post – not more than 12 times a year

We ask that a user of our site be 18 years of age or older before submitting personal information, and we ask that minors get permission from their parents or legal guardian before submitting personal information.

At any time, you have the opportunity to limit the use and/or disclosure of your personal information. You may choose to unsubscribe from promotional material at any time.
You may do this via our website, by email or by writing to us.

Cookie technology is used to process and identify data entered by a user of our website.
A cookie can be described as a small amount of information that is transferred to the user’s hard drive for record-keeping purposes. As the user, you have the option to set your browser to refuse cookies.

Our website servers collect information when you access our website. This information includes your server’s IP address; the date and time of your visit; the address of the previous site you visited; the website you leave our site to visit; the type of browser and operating system you are using; the address of the pages you accessed. This information is used to provide statistical information about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. This is a standard procedure which website servers implement with all websites and does not personally identify the individual user. As such, information is de-identified and provides us with demographic and usage statistics.

Our site displays links to other websites which you may choose to access. Please note that each website has it’s own privacy policy and is a separate entity. We strongly recommend that you read each site’s terms of use and privacy policy before submitting any personal information to these websites. As these websites are separate entities from Gifts On The Hop, we cannot be held responsible for the conduct of the companies who own these sites.

Gifts On The Hop will not rent or sell your name or any other information to any other organization. However, should an investigation arise, we may be legally required to provide information to a law enforcement agency or other government agency.

We are governed by the National Privacy Principles as set out by the Federal Privacy Act administered by the Federal Privacy Commissioner.

By submitting your personal information, you consent to the use of that information as set out in this policy. We welcome your views about our website and privacy policy. If you would like to contact us with any queries or comments please send an email to: office@giftsonthehop.com.au

Security

We want to make your experience of shopping with us, one which gives you peace of mind. For this reason, we have taken great care in ensuring that our website is as secure as possible. Our website offers Secure Socker Layer (SSL 128Bit) security for entering your personal and payment details. SSL ensures that your information is encrypted and cannot be read by any unauthorized party. You can confirm our security certificate by clicking on the security icon at the bottom of this page.

We also use the CamTech secure encrypted on-line ecommerce banking system which is approved by Australian banks. To make our site even more secure, we have firewalls installed to block unauthorized traffic to our servers.